Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the property`s exchange rate can be different to the one provided by your bank. If paying by credit card, it will be charged in CZK. Differences are not refundable. Please note that the waterpark's opening hours vary during Christmas and New Year's Eve celebrations. 24.12. - closed 25.12. - 13:00-22:00 26.12. to 30.12. - 9:00-22:00 31.12. - 9:00-17:00 1.1. - 13:00-22:00 On 31.12, the accommodation price includes a mandatory festive New Year's Eve dinner with a welcome toast and entertainment for adults and children, including live music, a midnight light show, without drinks. Please note that New Year's Eve dinner price for children or adults at extra beds on request. Prices are calculated for payment in EUR. The displayed rates in CZK are only informative. In the case of payment in CZK, the final amount will be converted from EUR at the hotel's exchange rate. The hotel exchange rate is defined as 1 EUR = 26 CZK.