Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
For accommodation, children are considered to be between 2 and 12 years old. From 13 years old at the time of check-in onwards, they are considered to be at the adult rate.
Guests between 18 and 25 years old, must pay a non-refundable insurance policy of USD 30.00 per person upon check-in. Student/Young Traveler is defined as any guest 25 years of age and younger traveling without a parent/legal guardian and is applicable during the Spring Break season in March.
To check in, each guest must present an official ID. Minors must present a photo ID (such as a school ID), their CURP (Mexican national ID number), birth certificate, or passport.
Guests paid an extra payment for the 15 years old kid — MXN 2600.00 per night.
An in-room safe is available for an additional fee.
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.
