Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
Russian citizens must have an original Russian passport upon arrival.
Front desk is open 24/7.
From October 16, 2025, the aquathermal zone will be closed due to modernization work. The swimming pool, hammam, sauna, relaxation areas, and changing rooms will be closed to guests. The fitness club and massage rooms will be open to hotel guests according to updated hours: daily from 10:00 AM to 10:00 PM.
Access to the parking area is prohibited: taxis, commercial vehicles, car sharing, bicycles, motor vehicles.
Buffet breakfast in the Heritage restaurant for children from 7 years old and adults, for non-resident guests, is RUB 3500.00 per person.
Children aged 7 years and older are allowed in the pool.
Visiting the gym is possible from 16 years of age.
The fitness center is open from 07:00 AM to 11:00 PM. SPA services are available from 10:00 AM to 10:00 PM.
Additional spa services are not included in the price.
Late check-out is possible for an additional fee and must be agreed with the hotel on an individual basis.
Guests can learn about the rules for the provision of hotel services on the hotel website.
In accordance with the hotel rules, photography and video shooting on the hotel premises is prohibited.
Accommodation with pets: only dogs weighing up to 5 kg are allowed.
Pets
Pets are allowed. Charges may be applicable.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.